Wellbeing & independence

Living the life I want, staying safe and well

I statements
What good looks like from the perspective of someone who draws upon care and support

I can live the life I want and do the things that are important to me as independently as possible.

I am treated with respect and dignity.

I feel safe and am supported to understand and manage any risks.

I am supported to manage my health in a way that makes sense to me.

I have people in my life who care about me – family, friends and people in my community.

I am valued for the contribution that I make to my community.

I have a place I can call home, not just a ‘bed’ or somewhere that provides me with care.

I live in a home which is accessible and designed so that I can be as independent as possible.

We statements
What people who work in care and support should be doing to make the I statements real

We have conversations with people to discover what they want from life and the care, support and housing that will enable this, without restricting solutions to formal services and conventional treatments.

We work with people to make sure that their personal plans promote wellbeing and enable them to be as independent as possible.

We work with people to manage risks by thinking creatively about options for safe solutions that enable people to do things that matter to them.

We know it can be helpful for people to share experiences so we encourage specialised support, peer support, self-help and self-advocacy groups.

We welcome ideas about using personal budgets flexibly and creatively.

We look for ways to involve people in their communities where they feel included and valued for their contribution.

We make sure people feel safe and comfortable in their own home, which is accessible, with appropriate aids, adaptations, technology and medical equipment.

We know that the place where people live, the people they live with, and the support they get, are important to their wellbeing and often interlinked. We have conversations with people to make sure we get all aspects right for them as individuals.

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Information & advice

Active & supportive communities

Flexible & integrated care and support

When things need to change